Terms & Conditions

Introduction

Welcome to Layton Aquarium & Wildlife Encounters. These Terms & Conditions apply to visits to our facility, ticket purchases, animal interactions, programs, events, and other services offered by Layton Aquarium & Wildlife Encounters.

By purchasing a ticket, entering our facility, participating in an experience, or using our services, you agree to follow these Terms & Conditions.

Admission and Ticketing

• Admission tickets may be purchased online or at the aquarium.
• Tickets are non-refundable unless otherwise specifically stated.
• Guests must have a valid ticket for admission.
• Ticket prices and promotions may change without notice.
• Children must remain under appropriate adult supervision.
• Layton Aquarium & Wildlife Encounters may refuse admission or ask a guest to leave if behavior is unsafe, disruptive, abusive, or harmful to guests, employees, or animals.

Health and Safety

The safety of our guests, team members, and animals is important to us. Visitors must follow all instructions provided by aquarium employees as well as posted safety signs and warnings.

• Animals may only be touched or fed in approved areas or when instructed by a team member.
• Guests should not enter restricted areas or attempt unauthorized animal interactions.
• Guests with allergies, medical concerns, disabilities, or special accommodation needs are encouraged to speak with our staff.

Animal Welfare

Layton Aquarium & Wildlife Encounters is committed to providing appropriate care for the animals at our facility. Guests are expected to treat all animals respectfully.

Do not chase, frighten, strike, throw objects at, or otherwise disturb an animal. Feeding, touching, or interacting with animals is only permitted when specifically authorized by aquarium staff.

Photography and Video Recording

Personal photography and video recording are generally permitted during your visit. Commercial photography, professional filming, or photography intended for commercial use may require prior approval.

Flash photography should not be used around animals when it could disturb or negatively affect them.

Photography or video may occasionally be captured at the facility for promotional, educational, social media, advertising, or marketing purposes.

Prohibited Items

For the safety of our guests and animals, certain items may not be brought into the aquarium, including:

• Pets, except qualifying service animals
• Unauthorized outside food or beverages
• Items that create a safety hazard or obstruct walkways
• Weapons
• Fireworks
• Hazardous or dangerous chemicals

Accessibility

Layton Aquarium & Wildlife Encounters strives to provide an accessible experience for our guests. Visitors who need accommodations are encouraged to contact us before their visit or speak with a team member upon arrival.

Assumption of Risk and Liability

Visiting an aquarium and participating in animal encounters or other activities may involve inherent risks. Guests are responsible for following all posted rules, safety requirements, and instructions provided by staff.

To the extent permitted by applicable law, Layton Aquarium & Wildlife Encounters is not responsible for loss, theft, property damage, or injuries resulting from a guest's failure to follow facility rules or staff instructions.

Events and Programs

Birthday parties, field trips, educational programs, animal encounters, special events, tours, and other programs may have additional rules, requirements, pricing, or terms provided at the time of registration or booking.

Events or programs may be changed, postponed, or canceled when necessary because of animal welfare concerns, weather, operational issues, safety concerns, or other circumstances.

Privacy Policy

We respect the privacy of our guests and website visitors. Information collected through our website, forms, ticketing systems, and other services is handled according to our Privacy Policy.

Please review our Privacy Policy for additional information.

Cash and Penny Policy

Due to limited penny availability, guests making cash purchases may be asked to provide exact change when necessary.

SMS Terms & Conditions

SMS Program Description

Layton Aquarium & Wildlife Encounters may offer text messaging services for ticket information, confirmations, event notices, appointment or booking reminders, promotions, and other visitor communications.

SMS Communications

When you voluntarily provide your mobile number and agree to receive text messages, you may receive transactional or promotional messages from Layton Aquarium & Wildlife Encounters.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.

Consent to receive marketing text messages is not required as a condition of purchasing goods or services.

Age Requirement

By enrolling in SMS communications, you represent that you are at least 18 years old or have permission from a parent or legal guardian.

How You Opt In

You may opt in to text messages through forms available on LaytonAquarium.com when you actively select the applicable SMS consent option.

Message Frequency

The number of messages you receive may vary depending on your purchases, reservations, events, promotions, and interactions with Layton Aquarium & Wildlife Encounters.

Message and Data Rates

Standard message and data charges may apply based on your mobile carrier and wireless plan.

Opting Out

You may unsubscribe from SMS messages at any time by replying STOP.

After unsubscribing, you may receive a confirmation message. You may re-subscribe when available by following the provided signup instructions or replying START when supported.

SMS Help

For assistance with text messaging, reply HELP or contact Layton Aquarium & Wildlife Encounters at (385) 381-6783.

Changes to These Terms

Layton Aquarium & Wildlife Encounters may update these Terms & Conditions periodically. Updated terms may be posted on this website and will become effective when published unless another effective date is provided.

Contact Information

If you have questions regarding these Terms & Conditions, please contact: